Shipping Policy

All goods ordered and paid for by 1pm Monday-Friday will be dispatched on the same day, orders received after this time will be dispatched within 24 hours. Dispatching methods include Courier Services with order tracking facilities & Royal Mail postal service.

What should I know about express, fast track, and recorded deliveries?

For express, fast track, and recorded deliveries, please contact us for details and pricing.

When will my order be shipped?

PLEASE NOTE: Goods will not be shipped until the payment is cleared.

Do you offer combined postage?

Yes, we combine postage for items up to 30KG. If you have multiple purchases, please send us a P&P Combine Request.

What are the Postage & Packaging (P&P) details for UK & International?

P&P is only applicable for UK mainland addresses.

If you require delivery to international addresses, please contact us.

Are there any postcode exclusions for shipping?

Yes, the following postcodes are excluded from standard shipping:

(FK 18-19), (IV 1-99), (HS 1-99), (JE – GY), (KA 27-28), (KW 1-17), (PA 20-88), (PH 17-26), (PH 30-39),(PH 40-44), (PH 49-50), (PO 30-41), (TR 21-25), (ZE & FK 1-99), BT

(Please contact us for a quote for the above postcodes, Zone 2 (Highlands and Islands of Scotland) and Zone 3 (Northern Ireland, Isle of Man & Isles of Scilly), Jersey, Guernsey, and Europe.)

Is there tracking available for my order?

For all orders weighing more than 1kg, please ask for a tracking number after 12 hours (Monday – Friday) of your purchase.

How can I contact if I have questions about postage?

If you have any questions regarding postage, please don’t hesitate to Contact Us.

What are the delivery options and costs?